Hosted service
A dedicated, organisation-branded support checker.
Local configuration
Add local schemes and organisation-specific routes alongside national supports.
Anonymous insight
Understand completion, common matches and unmet need without exposing personal profiles.
Integration-ready
Start with a hosted link and add an embed or API only when evidence supports it.
A focused pilot
A founding pilot can begin with a limited set of independently reviewed national and local schemes, anonymous resident use, staff onboarding and agreed success measures.
- Assessment completion rate
- Supports discovered
- Official application-link engagement
- Resident satisfaction
- Staff time saved
- Accuracy against adviser-reviewed cases
Governance comes first
Every published scheme should have named official sources, effective dates, automated boundary tests, review ownership and an auditable change history. The platform supports guidance; statutory bodies retain every formal decision.
What makes the service different
SupportCheck is designed as resident-facing support navigation rather than a definitive welfare calculator. A council pilot can connect national entitlements, council services, community supports and assisted referrals while leaving formal eligibility decisions with the responsible body.
Pilot acceptance gates
- Independent review of published scheme rules
- WCAG 2.2 AA accessibility assessment
- Data protection impact assessment where required
- Security testing and incident process
- Named content owners and review dates
- Resident and frontline-staff evaluation